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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP OfficeJet Pro 8139e All-in-One Printer
Microsoft Windows 10 (64-bit)

I often have to scan multiple pages, sometimes the document is two-sided.  Until now, I have been scanning and saving one page at a time.  Is there a way to scan a multi-page document and save it as one file?  Is there a way to save a two-sided document and save it as one file?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Thedyson4 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Details / Additional Information

 

True - this series of printer only supports automatic single-sided scan.

 

Scan TypeFlatbed, 1-sided ADF

 

If you have not done so,

install the Full Feature Software / full driver printer software

Restart the computer and log in

Open HP Scan - part of the full driver software -

Set the options in the main menu and the sub-menus in More >

Load the document into the ADF -

When ready, Scan the first sides > Reload the document stack in the ADF as instructed by HP Scan

Scan the next sides - HP Scan will reorder the document pages for you

 

==================================

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only 

 

When asked, opt for the Full Driver / Full Software to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

Example - HP Scan - Menu  options - More > Destination and File Type (single / multiple page document(s))

(Multiple page document = Uncheck "Separate File for each scanned page"

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

What else?

 

Supported for your printer

HP Universal Scan Software –

NOTE:  Model and Operating System version Dependent

 

Note:  HPUSS can be installed as standalone or installed after the full feature printer software.

 

 HP Universal Scan Full Feature Software might add OCR libraries to installed HP Scan software. 

 

HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

 

Reference: Open  HP Universal Scan Full Feature Software  > If needful, Choose a different OS > Open all > Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack.

 

After the software is installed, Restart the computer and sign in. 

 

HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 

Reference

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

 

General Example - HP Universal Scan - JPEG - Menu Options

HP_Universal_Scan_Menu_JPEG_Page-Size_3HP_Universal_Scan_Menu_JPEG_Page-Size_3

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8139e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

View solution in original post

1 REPLY 1
HP Recommended

@Thedyson4 

 

Welcome to the HP Community --

 

HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

Details / Additional Information

 

True - this series of printer only supports automatic single-sided scan.

 

Scan TypeFlatbed, 1-sided ADF

 

If you have not done so,

install the Full Feature Software / full driver printer software

Restart the computer and log in

Open HP Scan - part of the full driver software -

Set the options in the main menu and the sub-menus in More >

Load the document into the ADF -

When ready, Scan the first sides > Reload the document stack in the ADF as instructed by HP Scan

Scan the next sides - HP Scan will reorder the document pages for you

 

==================================

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information - Download / Save / (then) Install <<<

HP OfficeJet Pro 8130 series EasyStart Printer Setup Software - Offline Use Only 

 

When asked, opt for the Full Driver / Full Software to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

Example - HP Scan - Menu  options - More > Destination and File Type (single / multiple page document(s))

(Multiple page document = Uncheck "Separate File for each scanned page"

9025_HP_Scan_Menu_PDF_More_Destination_99025_HP_Scan_Menu_PDF_More_Destination_9

 

What else?

 

Supported for your printer

HP Universal Scan Software –

NOTE:  Model and Operating System version Dependent

 

Note:  HPUSS can be installed as standalone or installed after the full feature printer software.

 

 HP Universal Scan Full Feature Software might add OCR libraries to installed HP Scan software. 

 

HPUSS installs a new, full featured, (and separate) HP Scan software shortcut to the Desktop.

 

Reference: Open  HP Universal Scan Full Feature Software  > If needful, Choose a different OS > Open all > Find / Download / Save / Install HP Universal Scan – Full Feature Software and Driver Webpack.

 

After the software is installed, Restart the computer and sign in. 

 

HP Universal Scan Software provides a larger GUI to make using the software easier on high-resolution screens.   New features have been added to the main menu to help with navigating the settings.

 

Reference

 HP printers - Scan as Editable Text (OCR) with HP Scan (Windows)

 

General Example - HP Universal Scan - JPEG - Menu Options

HP_Universal_Scan_Menu_JPEG_Page-Size_3HP_Universal_Scan_Menu_JPEG_Page-Size_3

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP OfficeJet Pro 8139e All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.