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- HP Community
- Printers
- Printer Ink Cartridges & Print Quality
- Re: Need to change the region of my printer
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05-09-2024 05:28 AM
I need assistance resetting the region for my printer. I already have the values needed for the printer, just need help from an HP agent to remedy this issue so that I can get my printer cartridges working.
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Accepted Solutions
05-10-2024 01:12 PM
Hi @robweez,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
05-10-2024 01:12 PM
Hi @robweez,
Welcome to the HP Support Community
I'd like to help!
I understand you moved and the printer is not accepting the new region cartridges.
We need to perform a regional reset on the printer to resolve this issue.
The reset instructions are specific to your printer and performing those steps on a different printer may brick the device.
I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer.
To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.
Hope this helps! Keep me posted.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Gaya1239 – HP Support.
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