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HP Recommended
Microsoft Windows 7 (64-bit)

Hello everyone -

My computer doesn't boot and the HP Test indicate : Failure ID 9BXXOJ-639C3T-608R03
Is it time for me to throw away my computer ?
Thanks for answering.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Your Windows 7 or 8 laptop has very likely reached the end of its service life.

 

I haven't seen a HP Pavilion dv6-6c79sf in quite a few years. It came to market in 2011.

 

It is time to source a replacement.

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

3 REPLIES 3
HP Recommended

Hi @P-ol-P 

 

You did not include the complete error code, so how can any of us assist you?

There should be four groups of alphanumeric characters, not three.

We would like to help, but you have us at a disadvantage.

 

HP has produced and brought to market more than a thousand different models of notebooks and desktop...

















I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Sorry, here is the complete Failure  message :

Failure ID : 9BXXOJ-639C3T-QFPKOJ-608R03

 

Product ID : A7M68EA#ABF

 

Hard disk 1

HP Recommended

Your Windows 7 or 8 laptop has very likely reached the end of its service life.

 

I haven't seen a HP Pavilion dv6-6c79sf in quite a few years. It came to market in 2011.

 

It is time to source a replacement.

 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.