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‎11-29-2016 06:37 AM

HP Recommended
Product: hp envy 4520

Hi there , i'm trying to set up HP instant ink for our new printer but i can't seem to find how to enrol on the free 5 month trial.

many thanks

adam

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-29-2016 11:29 AM

HP Recommended

Hi @kingobingo

 

Your printer should have come with either an enrollment key or a claim code. You should be able to add any promo code during the last phase of the enrollment. If you have enrolled the printer, and the five months trial was not applied, send me a private message with your Instant Ink account number. I can look at your account and get the trial applied. 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!

View solution in original post

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1 REPLY 1

‎11-29-2016 11:29 AM

HP Recommended

Hi @kingobingo

 

Your printer should have come with either an enrollment key or a claim code. You should be able to add any promo code during the last phase of the enrollment. If you have enrolled the printer, and the five months trial was not applied, send me a private message with your Instant Ink account number. I can look at your account and get the trial applied. 

Aardvark1
I work on behalf of HP

Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Tags (1)
Was this reply helpful? Yes No
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