• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
If you're having print quality issues Click here for more tips!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 11

Color Laser Jet Pro MFP  M277dw

I have upgraded my computer from Windows 10 to 11 and now my printer will only print one sided despite being double sided by default. I am using the same paper as I always have done and I can print double sided when using my phone.  Why has this happened and what can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Check the device settings for duplex is it set to Installed

 

duplex.png




My profile on LinkedIn

View solution in original post

1 REPLY 1
HP Recommended

Check the device settings for duplex is it set to Installed

 

duplex.png




My profile on LinkedIn

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.