• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?

‎05-02-2024 07:28 PM

HP Recommended
Product: HP Pavilion Gaming Laptop - 16-a0032dx
Operating System: Microsoft Windows 11

My laptop wasn't charging today no matter what I did. Until I accidentally stepped on the charger cord. Then it started charging. I'm thinking I need a new cord but I can't find one that supports this laptop. Does HP still carry the cords for this one? Any other suggestions?

Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-02-2024 08:28 PM

HP Recommended

@melg76,

 

Yes, I am quite positive (pun intended) :

 

HP PartSurfer:

 

NonSequitur777_0-1714703287601.png

 

Kind Regards,

 

NonSequitur777


View solution in original post

Reply
Was this reply helpful? Yes No
5 REPLIES 5

‎05-02-2024 07:56 PM

HP Recommended

@melg76,

 

You need part number: L22331-001, and no, HP no longer sells them.

 

But not to worry, here you go: L22331-001 Hp Power Cord For Envy 15-EP0001DX 15-EP0004LA 15-EP0008CA Notebook | eBay.

 

Hope this was helpful.

 

Kind Regards,

 

NonSequitur777


Reply
Was this reply helpful? Yes No

‎05-02-2024 08:06 PM - edited ‎05-02-2024 08:17 PM

HP Recommended

Are you sure that's the right one? I have a pavillion omen. This is for the envy. The link you provided leads to the 15-cx0000. Mine is the 16-a0xxx

Reply
Was this reply helpful? Yes No

‎05-02-2024 08:28 PM

HP Recommended

@melg76,

 

Yes, I am quite positive (pun intended) :

 

HP PartSurfer:

 

NonSequitur777_0-1714703287601.png

 

Kind Regards,

 

NonSequitur777


Reply
Was this reply helpful? Yes No

‎05-02-2024 08:40 PM

HP Recommended

Thank you for your help.

Reply
Was this reply helpful? Yes No

‎05-02-2024 09:36 PM

HP Recommended

@melg76,

 

You're most welcome!

 

Kind Regards,

 

NonSequitur777


Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.