-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
With five years past your laptop coming to market, HP does not sell the battery for your laptop.
The Maintenance & Service guide for your laptop model series (for parts reference)
http://h10032.www1.hp.com/ctg/Manual/c06367528.pdf
See chapter 3, page 17, item 8
There are two compatible batteries
Battery description and HP Part number
4 cell, 70 Wh 917724-855
3 cell, 52 Wh L08855-855
Online Vendors
For the 70 Whr battery
the 52 Whr battery
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
HP Recommended
With five years past your laptop coming to market, HP does not sell the battery for your laptop.
The Maintenance & Service guide for your laptop model series (for parts reference)
http://h10032.www1.hp.com/ctg/Manual/c06367528.pdf
See chapter 3, page 17, item 8
There are two compatible batteries
Battery description and HP Part number
4 cell, 70 Wh 917724-855
3 cell, 52 Wh L08855-855
Online Vendors
For the 70 Whr battery
the 52 Whr battery
I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community