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HP Recommended

Hi,

I was wondering if the HP Photosmart 5220 holds any memory such that I can remove before giving this printer away?

 

cheers,

Lum

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

You are welcome.  If you had the printer connected to a network, you can select the

 

"Wrench" button  |  Wireless  |  Restore Network Defaults

 

Then select the

 

"Wrench" button  |  Tools  |  Restore Factory Defaults

 

For good measure you could do a Semi Full Reset.  This is a stronger reset and, if successful, would reset the printer to factory defaults and clear the memory.  If the printer was on a wireless network, it would be taken off and would need to be reconnected.  If you want to give this a try, I can send the steps in a private message to your HP Forums in-box.  I would need you to agree not to publish the steps.  Let me know what you decide.
 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert

View solution in original post

8 REPLIES 8
HP Recommended
Anyone?
HP Recommended

Hi Lumy,

 

Is there any chance that your printer is a Photosmart 5520 instead of a 5220 ?

 

There may be some steps you can take.  I just need to make sure we are talking about the same printer. 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
HP Recommended
Thanks for the reply. My apologies, yes it is a 5520.
HP Recommended

You are welcome.  If you had the printer connected to a network, you can select the

 

"Wrench" button  |  Wireless  |  Restore Network Defaults

 

Then select the

 

"Wrench" button  |  Tools  |  Restore Factory Defaults

 

For good measure you could do a Semi Full Reset.  This is a stronger reset and, if successful, would reset the printer to factory defaults and clear the memory.  If the printer was on a wireless network, it would be taken off and would need to be reconnected.  If you want to give this a try, I can send the steps in a private message to your HP Forums in-box.  I would need you to agree not to publish the steps.  Let me know what you decide.
 

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
HP Recommended

yes can you please tell me the steps on how to do the stronger reset. I will not publish the steps anywhere.

 

HP Recommended

I sent the instructions to your HP Forums in-box.  Let me know how it goes.

Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.

Please select the "Accept as Solution" button on the post that best answers your question.

I appreciate your input ! ___________________________________ _____

Thank You,
Rich
Expert
HP Recommended

Hello, its been a while since the original post, but can you please forward me instructions to a semi full reset?

HP Recommended
Hello, its been a while since the original post, but can you please forward me instructions to a semi full reset?  i have the 6510
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