• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended

When setting up Rove units to work with Teams there is no good source of truth when it comes to what firmware we should be using on the config. 

 

Microsoft shows this chart on: Plan SIP Gateway - Microsoft Teams | Microsoft Learn

Model Minimum firmware version Approved firmware version

Rove B18.0.5.00028.0.5.0002
Rove B28.0.5.00028.0.5.0002
Rove B48.0.5.00028.0.5.0002
Rove 208.0.5.00038.0.5.0003
Rove 308.0.5.00028.0.5.0002
Rove 408.0.5.00028.0.5.0002

 

Poly shows that you should use these firmware on Using compatible Poly IP phones to sign into Microsoft Teams SIP Gateway

BaseFWVersion8006   
BranchFWBranch0002
  
Rove30FwVersion8006   
RoveB30branchVersion0002
Rove40FwVersion8006   
Rove40branchVersion0002
RoveR8FwVersion8006   
RoveR8BranchVersion0002

 

This guide has even older firmware Poly Rove DECT IP Phone for Microsoft Teams SIP Gateway Deployment Guide

And talking to support they told us to use the Current build 8007 branch 0004

 

Can we please get these pages updated and use the same firmware syntax as well. maybe show what is the Team certified firmware that is working. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.