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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-16-2024 08:36 AM

HP Recommended
Product: Studio USB
Operating System: Microsoft Windows 11

Hello, we found the studio usb speaker and mic to be sub-par. we want to disable this, and keep the camera function.

 

any hidden or special in the configuration file to set this? 

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4 REPLIES 4

‎04-16-2024 09:03 AM

HP Recommended

Hello @Awhyip ,

 

welcome to the HP Poly community.

 

This is a very odd request. I assume, as this is not specified in your post, that you are using a Poly Studio USB and you state Windows 11.

 

As the operating system can use the Microphone or Speaker you wish to use simply select this in the application you are using.

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-16-2024 07:39 PM

HP Recommended

Hi Steffen,

To provide context,

We are using the Polycom Studio USB in a meeting room; we want to remove as much complexity as possible by not having this device allow to be selected, or defaulted to. We are using the Polycom C60 instead, but we want to keep the Camera function. If it's possible to disable it would really help us out

 

 

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‎04-17-2024 12:23 AM

HP Recommended

Hello @Awhyip 

 

I am not aware that this would be a configurable use case and this would require a business case via a Poly reseller.

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎04-17-2024 02:42 AM

HP Recommended

No worries, I have a business case opened with HP Poly officially also. Let's see if it's possible

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