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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎03-25-2024 11:08 AM

HP Recommended
Product: Studio USB
Operating System: Microsoft Windows 10 (64-bit)

need firmware page for manually update device

Reply
1 REPLY 1

‎03-25-2024 12:08 PM

HP Recommended

Hello @8G22296E7EA8F9 ,

 

welcome to the HP Poly community.

 

From our Video FAQ:

 

  • Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
    Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

    A list of older Audio, Video and Voice archived software and Release Notes articles are published on Official HP® Support knowledgebase. These articles are snapshot of Poly support portal before its sunset in Dec 2023. Any new software release after, please follow the new software distribution path.

    To search for archived software and Release Notes, please follow the instructions:
  1. Open the Official HP® Support site.

SteffenBaierUK_0-1711390076642.png

 

In the search bar, type in “Archived' after the name of the product you are looking for, in this example we searched for the RMX Software and Archived Release Notes

SteffenBaierUK_1-1711390077019.png

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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