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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎03-10-2024 06:09 PM

HP Recommended

Mi Poly studio modelo P009 no es reconocida por mi pc al momento de conectarla por el puerto usb.

2 REPLIES 2

‎03-11-2024 04:32 AM

HP Recommended

Hello @Coroz ,

 

Welcome to the HP community. This community is English only.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

 

This is important especially in the future when someone finds this post in days, months, or years to come. Please do not simply edit the original post but reply with the versions.

 

Is this a brand new unit? We would need some more details from you to try and help you.

 

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎03-11-2024 09:49 AM

HP Recommended

Hey


Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Spanish Community (https://h30467.www3.hp.com/). Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
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