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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎02-05-2024 04:33 PM

HP Recommended
Operating System: Microsoft Windows 11

I just installed Poly P15 and found that the sound from P15 is too soft.  How to increase the volume of P15?
I adjust all volumes of related software: Windows, Zoom, Teams, Youtube, etc. to the maximum which it is louder but still soft.  When switching to another speaker, it is very loud which means the signal level to P15 is high so not the problem of the signal.

1 REPLY 1

‎02-06-2024 12:22 AM

HP Recommended

Hello @somchaisis ,

 

Welcome to the HP community.

 

Unfortunately, your post does not contain the currently used Software version for the HP Poly product, the HP Poly Software, or the Partner application you are using.

 

This is important especially in the future when someone finds this post in days, months, or years to come.

 

Please do not simply edit the original post but reply with the versions.

 

Did you try and use Poly Lens to enable/disable settings around sound on the P15?

 

If an issue like this cannot be resolved via a public community post, please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

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