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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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I've continuously tried to scan from my printer HP OfficeJet Pro 8610 to my Samsung SyncMaster SA450 but it continues to tell me to come here and I don't even know I just need help. Please help me.

1 REPLY 1
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@AlexaAwesomeUWU 

 

Welcome to the HP Community --

 


@AlexaAwesomeUWU wrote:
Product:  HP OfficeJet Pro 8610
Operating System:  Other

I've continuously tried to scan from my printer HP OfficeJet Pro 8610 to my Samsung SyncMaster SA450 but it continues to tell me to come here and I don't even know I just need help. Please help me.


 

There might not be an answer for Operating System = Other

 

For example,

There is no way to Scan from printer to a monitor:  SA450 Series Business Monitor 

Why?

Monitors do not have Operating Systems -- there is no place on the monitor to send the scan content.

 

The printer can -- with proper support and installed print drivers -- Scan to Computer --

For example,

Click scan on the printer and send the content to a computer running a supported version of Windows with the full driver printer software installed.  After the software is installed, open the Printer Assistant > Manage Scan to Computer > Enable the feature

 

 

READ - HP Document - How to Scan

 HP Printers - How to Scan (Windows, Mac, Mobile) | HP® Customer Support

 

If you have never done so, read at least part of your printer's user manual:.

Perhaps start with the Copy and Scan chapter.

User Guide

 

 

What about a supported computer running a supported version of Windows?

 

 

==================================

Printer - Full Feature Software

 

HP Full Feature Software / Full Driver printer software - supports printing and scanning from the web, printing in in other software and programs (for example, Word), and provides access to the full range of Printing Preferences / Shortcuts.  The full driver generally adds at one, possibly least one, possibly two shortcuts to the Desktop: Printer Assistant, HP Scan Assistant, and/or HP Scan.

 

NOTES:  

 

HP Scan is not installed if the printer does not support Scan.

 

The Printer Assistant is not installed if the type of full driver software does not support it.  If the printer model includes built-in Fax hardware, the software supports the setup and use of the Fax driver. No Sign-in required.

 

Details Page - Driver - For your Printer

>>> Full Feature Software - Web Pack Installation Package - Information

Download / Save / (then) Install <<<

 

HP OfficeJet Pro 8610 e-All-in-One Printer series / HP OfficeJet 8600 Series Printer Full Feature So... 

 

If / When asked, opt for the Full Driver / Full Software to be installed.

 

After the software is installed, Restart the computer and sign in. 

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

The installation of the full driver generally adds at least one, possibly two shortcuts to the Desktop.

 

 Note Printer Assistant, HP Scan Assistant, and HP Scan are dependent on printer model and supported software options.

 

Printer Assistant 

HP Scan Assistant

HP Scan 

 

 

 

Printer Assistant shortcut > Tab Scan > Manage Scan to Computer > Enable

Or

HP Scan Assistant shortcut > Manage Scan to Computer > Enable

 

 

Example - Windows - Full Feature Software - Installed

Programs_and_Features_Printer_Desktop_Icons_13Programs_and_Features_Printer_Desktop_Icons_13

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

 

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Troubleshooting, Ink & Paper, HP Software / Drivers / Firmware Updates , Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP Officejet Pro 8610 e-All-in-One Printer series  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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