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‎02-23-2024 09:10 PM - last edited on ‎02-26-2024 10:21 AM by HP Administrator

HP Recommended

What can i do my printer just shows printer failure and I've done everything just bought new ink

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‎02-24-2024 11:52 AM

HP Recommended

What model of printer?

 

Saying you have done everything is not useful. If you say that I have to assume there is no way to help you. What exactly have you done to try and resolve the issue? Do you have error codes?

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎04-02-2024 03:34 PM

HP Recommended

my Officejet pro 8100 was working fine. I ran out of black ink. I installed a new HP 950xl cartridge. It did not show full black ink and I got an ink sensor warning. I researched that and the correction was remove cart, clean contacts with link free cloth. After doing that several times, it finally showed full ink. But now I have a printer failure message that wont go away. I have restarted my computer several times, run all the HP diagnostics, reset the printer per HP, uninstalled the printer and reinstalled it several times. Still printer failure. I'd rather not buy another $68  950xl unless I know that is the problem. 

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