• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
Microsoft Windows 10 (64-bit)

During a 74 pages print job, after page 62 all pages are white. After that all printing gives white pages.

At copying it also gives white pages.

At printing a report from the printer control panel, it works, but prints only the black (all colour are missing). 

No error messages on the printer, nor on my connected PC.

Total number of printed pages are about 3000.

Latest firmware are installed on the printer

 

The serial number of the printer are not accepted as a serial number when I tried to register it on the HP Support page.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.