• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!

‎04-16-2024 02:49 PM

HP Recommended
Product: Samsung M4583fx
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a Samsung M4583fx with a faulty hdd.

I want to replace it but I can't find the recovery files for the usb stick.

If possible, please give me a download link.

Thank you

Category:
Reply
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-18-2024 03:17 PM

HP Recommended

Installed a Seagate 500GB hdd.
The recovery procedure from the stick takes quite a long time and the equipment restarts several times. The first time it gave me an error. On the second attempt, everything worked.
It works now. Thank you very much.

View solution in original post

Reply
Was this reply helpful? Yes No
5 REPLIES 5

‎04-16-2024 03:09 PM

HP Recommended

Waiting for moderator to enable PM so I can send you some information that should solve your problem. Keep in mind that SSD drives are not supported by these products. It is also possible that you will need an SED drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Reply
Was this reply helpful? Yes No

‎04-16-2024 11:25 PM

HP Recommended

What can I do to speed up receiving messages?

Reply
Was this reply helpful? Yes No

‎04-17-2024 12:08 AM

HP Recommended

One thing I will tell you right now is that you cannot use an SSD drive in this product, it must be a spinning disk and you may well need a SED (Self encrypting) drive.

If you find the information provided useful or solves your problems, help other users find the solution easier by giving kudos and marking my post as an accepted solution.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



Reply
Was this reply helpful? Yes No

‎04-17-2024 12:42 AM

HP Recommended

On the equipment was a regular 2.5 Toshiba MQ01ABF032 hdd
I mounted another hdd, the recovery menu entered and now I'm impatiently waiting for the files for the usb stick.

thank you

Reply
Was this reply helpful? Yes No

‎04-18-2024 03:17 PM

HP Recommended

Installed a Seagate 500GB hdd.
The recovery procedure from the stick takes quite a long time and the equipment restarts several times. The first time it gave me an error. On the second attempt, everything worked.
It works now. Thank you very much.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.