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SofiaML
Level 5
Views : 13,837
12% helpful (8/71)

Hello community users!

 

Recently some users are reporting the error "Printer blocked" and "Printer error" on HP OfficeJet Pro 8100e, 9100e and 9700e models. If you have experienced this error message, the following document will provide you with more information on how to resolve it:

 

HP OfficeJet Pro 8100e, 9100e, 9700e Printers - 'Printer Blocked' or 'Printer Error' message

 

SofiaML_0-1710268872064.png

 

 

I hope it helps.

 

 

💡If you have any questions regarding this or any other topic, please click here to create a new post. 

 

 

SofiaML
HP Support Community

Contributors
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