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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
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This printer is not Bluetooth connection capable.
?
HP OfficeJet Pro 9025 All-in-One Printer
and
Product Specifications for the HP OfficeJet Pro 9025 All-in-One Printer (1MR66A)
Section Connectivity
Ports | 1 USB 2.0; 1 Host USB (print from JPEG,TIFF,DPOF 1.1, Exif 2.3, PNG); 1 Ethernet; 1 Wireless 802.11b/g/n; 2 RJ-11 modem ports |
Wireless capability | Yes |
HP Smart - Windows or Mobile - uses Bluetooth at the initial connection phase with the device and the printer.
- Enable Bluetooth for an HP Smart app setup: Enable Bluetooth on your computer or mobile device so that HP Smart can detect the printer during the setup. Source: How to scan with an HP printer > FAQ > Why can't I connect my wireless printer or scan over the network?
The printer is cannot use Bluetooth to stay connected to the network.
OR
HP OfficeJet Pro 9025e All-in-One Printer
and
Product Specifications for the HP OfficeJet Pro 9025e All-in-One Printer (1G5M0A)
Section Connectivity
Ports | 1 USB 2.0; 1 Host USB; 1 Ethernet; 1 Wireless 802.11a/b/g/n; 2 RJ-11 modem ports |
Wireless capability | Yes, built-in WiFi 802.11a/b/g/n |
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
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NOTE: Content depends on device type and Operating System
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