• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
HP Recommended
HP Smart Tank 7301 All-in-One
Microsoft Windows 11

After applying the latest firmware (002.2315A) update, the printhead carriage no longer moves to the center when I open the cover. Resetting the printer does not help. Please look into this firmware issue. Thanks!

 

1 REPLY 1
HP Recommended

i have the same problem and also after reseting to factory default settings the wifi 802.11 and bluetooth connectivity stoped working, now i am forced to use USB or Ethernet connection. Please fix this issue as soon as possible.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.