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‎04-03-2024 05:34 AM

HP Recommended
Product: HP OfficeJet Pro 8210 Printer

I bought a printer in the USA and have now moved to Germany.
Now I have bought 953 cartridges and the printer reports that 952 cartridges are needed.
I have read that you can perform a reset here.
How do I do this?

Category:
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1 REPLY 1

‎04-03-2024 02:58 PM

HP Recommended

Hi @Bene_Laborie,

 

Welcome to the HP Support Community

 

I'd like to help!

 

I understand you moved and the printer is not accepting the new region cartridges.

 

We need to perform a regional reset on the printer to resolve this issue. 

 

The reset instructions are specific to your printer and performing those steps on a different printer may brick the device. 

 

I've sent you a private message with reset instructions, follow the reset instructions to perform a full reset and re-initialize the printer. 

 

To access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

Take care and have a good day.
Gaya1239 – HP Support.
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