Charge for printers instant ink platinum.

[pjmatthews07]

I am currently an instant ink user and have been for around 4 years, I have received an email to upgrade to platinum, but when I went to sign up, the small print said I had to activate my account at which time I would be charged for the printer, is this not included in the monthly fee?

I also read that if i canceled and did not return the printer, they would charge me for the printer, which showed prices slightly cheaper than the printer payment mentioned earlier.

confused.

[Dragon-Fur]

@pjmatthews07 

Welcome to the HP Community --

Platinum Instant Ink service does include the hardware (printer) -- and yes, there are consequences for early termination of the contract.

Read the information available at the Website -- if you still have questions, please contact HP Instant Ink Support  in your region.

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Something Different - HP Instant Ink Platinum Service

Open

INSTANT INK PLATINUM The All-Inclusive Printer Subscription from HP  

Contact Instant Ink Platinum Support

Scroll to the bottom of the Web Page to “Disclaimers”

Click to "View more"

Read section Warranty and support

In that section, find the contact information to speak with Instant Ink Platinum Support.

Additional Information on the Platinum service:

READ Everything 

Instant Ink Platinum - FAQ

What else?

If the Platinum website contact information does not work,

Contact Instant Ink Support - Ask to be transferred or helped with your Platinum subscription.

Contact >> HP Instant Ink Support   

What else?

If you have trouble with online forms and entering information, try using the Microsoft Edge Browser.

This Browser tends to work when others might spin and hang...

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[Osman16]

Hi,

  "When considering the upgrade to Instant Ink Platinum, it's important to note that activating the account might involve an additional charge for the printer, separate from the monthly fee. Additionally, if you cancel without returning the printer, there might be a charge, potentially less than the initial printer cost mentioned. To clarify these terms and avoid confusion, I recommend reaching out to Instant Ink support for detailed information before making any decisions.,."

Thanks