Warranty activated before 7 months of purchase

[kartiii]

I bought a Omen 16 on 24th April 2023 with extended warranty of 2 years and accidental damage of 3 years during purchase from HP official website.

yesterday the charging brick made frw popup sounds while plugged in and got some plastic rubber flame odur I don’t know why its happened so for visiting service center purpose i checked the warrenty which showing from september 2022 to 2025 which is completely wrong.

So pls check that rectify it 

[Gaya1239]

Hi @kartiii,

Welcome to the HP Support Community

I understand you need help with your warranty getting updated on your : OMEN By HP 16.1 Inch Gaming Laptop 16-N0000. Not to worry I will help you to get a resolution to resolve the issue.

Please refer to this document: HP PCs, printers - Dispute a warranty status

I hope that answers your concern adequately. Let me know!

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.

[kartiii]

I’ve followed all the instructions but I didn’t get any option to raise a warranty dispute even though mine isn’t a commercial purchase as I bought a single product from the HP Official website. I’m still waiting to sort it out the issue if any docs required I’m ready to submit

[Gaya1239]

Hi @kartiii ,

Thank you for your response, I appreciate your efforts. As the issue persists, I am sorry to hear that  This needs one-on-one interaction  I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted for further assistance.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.