Problem with fan not working and not charging when device on

[Casper532]

I just recently lost my charger from my laptop and I used the charger of somebody else which couldn’t charge my laptop at full capacity and only when it was off. Yesterday I got a new charger with 150 wats from the hp website which looks exactly looks like the one I had before. But I have the same problem with it only charging when off. I tried updating and removing the batteries drivers but that did nothing. I tried everything I could but nothing worked. While doing that I also heard a strange noice coming from the laptop. I quickly turned it off and later I turned it on and the noice was gone. But I think that sound was the fan breaking. It now says while booting up that fan 90b a system fan isn’t working. I also did a battery report which displayed that my maximum battery/life was about 85-50%. My question is now what should I do. Should I bring it to an repair shop which can fix these issues or should I do it myself

[Alden4]

Hi @Casper532,

 Welcome to the HP support community.

Please help us with your HP laptop serial number or the product number on a private message for further assistance.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Alden4

HP Support