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‎05-01-2024 05:26 AM - last edited on ‎05-14-2024 09:58 AM by HP Administrator

HP Recommended
Product: OMEN 16.1 inch Gaming Laptop PC 16-c0000 (343L4AV)

My laptop's fan doesnt work, and it overheats, severly lowering performance to the point of 10 fps. I got the black screen warning but i cannot fix it. I have gotten my laptop cleaned and lowered to windows 10(so reset) but it still doesnt work properly.

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‎05-01-2024 11:41 AM

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Don't know why you think switching from Win11 to Win10 will fix a fan issue -- as I run both on my primary desktop and see no performance or resource usage gain from going to Win10 instead of Win11.

 

If the fan just plain does not work, as you claim, your only solution is to have it replaced.



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‎05-02-2024 08:56 AM

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But the person who cleaned it indeed said that the fans are not damaged. I am wondering if there is some kind of software issue.

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‎05-02-2024 09:56 AM

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Are the fans simply not working?



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‎05-03-2024 05:11 AM

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The fans work, but they just stop spinning sometimes.

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‎05-03-2024 11:45 AM

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The fans are controlled automatically and I know of no way to set the speed manually.  There is an app known as Fan Speed, but it is only for monitoring fan speeds, not for setting them.



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