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‎04-28-2024 03:54 AM - last edited on ‎05-14-2024 12:05 PM by HP Administrator

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T54AV)

I have some troubles with my hp victus. After I cleaned the keyboard the screen got black, I think I pressed some buttons, since then I have pressed all of them and the screen didn't came back. When I'm starting the laptop, I can see the victus logo and I can hear the sound it makes when you open the laptop. After the victus logo the screen goes back black.

I want to add that the laptop it's 2 weeks old.

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