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HP Deskjet 3700, error code E8E26C, cannot delete it, cannot print. have powered off for 60 sec, restarte

1 REPLY 1
HP Recommended

Hi @Lemon9,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

The error code E8E26C on an HP Deskjet 3700 typically indicates an issue with the printer's internal hardware or software. Here are some steps you can try to resolve the problem.

 

  • Restart the Printer: You've already done this, but it's worth trying again. Turn off the printer, unplug it from the power source, wait for about a minute, then plug it back in and turn it on.
  • Check for Paper Jams: Sometimes, paper jams can trigger error codes. Open the printer's access door and check for any stuck paper or debris. If you find any, carefully remove it.
  • Update Printer Firmware: Sometimes, updating the printer's firmware can resolve various issues, including error codes. You can usually update the firmware through the printer's settings menu or by downloading the latest firmware from the HP website and following the instructions to install it.
  • Reset the Printer: Try resetting the printer to its factory defaults. You can usually find this option in the printer's settings menu. Keep in mind that resetting the printer will erase any custom settings you've configured.
  • Check Ink Cartridges: Ensure that the ink cartridges are properly installed and have enough ink. Low ink levels or improperly installed cartridges can sometimes cause errors.
  • Check for Software Updates: Make sure that your computer's operating system and printer drivers are up to date. Outdated software can sometimes cause compatibility issues with printers.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.