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‎05-02-2024 03:49 AM

HP Recommended
Product: HP ZBook Studio 16 inch G10 Mobile Workstation PC (62W22EA)

Dear Team,

The ticket is opened on behalf of an user which encounter a boot issue with her ZBook G10 Workstation ( 62W22EA).

Your assistance is required as the laptop won't charge.

Additional Information
Coverage type
Care Pack
Service type
HP Operations Contractual Service
Status
Active
Start date
December 21, 2023
Time Remaining
Years remaining: 2, Months remaining: 7, Days remaining: 18
Service level

Active Care

Standard

Sched Std Office Hrs/ Days

NextAvail TechResource Onsite

NextAvail TechResource Remote

Deliverables

Proactive Support/Onsite Support/Offsite Support

 

Category:
Reply
1 REPLY 1

‎05-05-2024 06:11 PM

HP Recommended

I wish we could help you on this but we here are unable to assist you in this issue.


We are just a Community Support forum staffed by part-time volunteers not affiliated with HP.


We have no access to HP Repair Services and can not help you with issues related to those. These include Repairs, Service Centers and Technician Visits


Nor are we able to contact customers via chat, email, text, or telephone.


If this device is still under warranty, for direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:


https://www.hp.com/us-en/shop/cv/customerservice



I am a volunteer and I do not work for, nor represent, HP
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