[Software] 2.1.2 Poly Studio USB, Poly Studio P15 and Poly Studio R30

[SteffenBaierUK]

Hello all,

we just released Software 2.1.2 Poly Studio USB, Poly Studio P15 and Poly Studio R30

Jan 06, 2024 Question: Since the move from Poly to HP where can I download Software?
Resolution: Please see >here< for an explanation and create an Account for Poly Lens in the cloud

Release date: April 2024

 

What's New

This maintenance release of Poly Studio P15, Poly Studio R30, and Poly Studio USB software includes important fixes from previous releases and key improvements around provisioning.

This release also includes the following updates:

• Provides backward compatibility to USB video device class (UVC) 1.1 to enable provisioning with older model displays

• Extends invert video and anti-flicker configuration settings in the export file to enable provisioning

• Enables bulk deployment of Poly Studio R30 via provisioning over Wi-Fi on a secured network through a primary config.xml file that you can import via USB to each new unit from an out-of-box state

Backward compatibility to USB UVC

This release makes Poly Studio R30 backward compatible with video device class (UVC) 1.1 to support provisioning with older model displays.

Extended configuration settings in export file

In this release, configuration settings in the Poly Lens export.xml file are extended to include invert video, anti-flicker, Wi-Fi settings, and certificates. This update enables provisioning on the Poly Studio R30 and Poly Studio USB.

Batch deployment of Poly Studio R30 through provisioning over Wi-Fi

In this release, you can now batch deploy Poly Studio R30 through provisioning over Wi-Fi on a secured network. Import a primary config.xml file from USB to each new unit from an out-of-box state.

 

Resolved Issues

Review the resolved issues in this release.

Note:

These release notes don’t provide a complete listing of all resolved issues that are included in the software. User experience updates, performance fixes, and enhancements may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Resolved issues

Category	Issue ID	Description
Audio	EN-237837	When connected to a Poly Studio Table Microphone in a Microsoft Teams call, an echo is heard by far end participants.
Audio	EN-235453	Audio is cut off when both far and near end participants speak at the same time in a Microsoft Teams call, if the user is more than 3 m (10 ft) away from the video bar.
Camera	EN-249780 EN-244422	Speaker tracking doesn't work correctly when the camera is inverted.
Camera	EN-238063	Enabling group framing and setting acoustic fence to camera view doesn't work when the camera is inverted.
Device management	EN-244860	A device installed with Wi-Fi root and user certificates via Poly Lens fails to join a Wi-Fi network.

Known Issues

Review the new known issues in this release.

Note:

These release notes don’t provide a complete listing of all known issues for the software. Issues not expected to significantly impact customers with standard voice and video conferencing environments may not be included. In addition, the information in these release notes is provided as-is at the time of release and is subject to change without notice.

Known issues

Category	Issue ID	Description	Workaround
Lens	LENS-18196	Following the out-of-box import process on Poly Studio R30 and Poly Studio USB, Poly Lens Desktop incorrectly returns to the initial out-of-box screen requesting the default password. Import has been successful and the device is correctly set up including Wi-Fi and provisioning.	After Poly Lens Desktop returns to the initial out-of-box screen, completely exit and restart Poly Lens Desktop. The out-of-box screen doesn’t display for devices that successfully completed the import process.
Video	EN-243919	Poly Acoustic Fence doesn't work correctly on Poly Studio P15 when the device is in inverted mode, with Acoustic Fence set to Camera-View camera, and the field of view is off-center. In these conditions, the Acoustic Fence doesn’t accurately block audio outside the off-center camera view.	None.
Video	EN-231955	Windows Update immediately pushes a firmware update to the device. This might happen during normal business hours, even during a call, if you set Windows Update settings incorrectly. If you remove power before the update is complete, the device stays in Device Firmware Update (DFU) mode permanently.	Wait at least 2 minutes until the LED stops flashing amber and returns to white. This indicates the Device Firmware Update (DFU) is complete.

Read More

For more information, review the Software for Poly Studio P15, Poly Studio R30, and Poly Studio USB Release Notes 2.1.2.