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HP Recommended

How do I get the earpiece into the little hole and it stay? How do I connect to bluetooth?

1 REPLY 1
HP Recommended

Hello loralielee, welcome to the HP Poly community.
Please follow the steps provided below to pair the Poly Voyager 5200 Office USB-A.
Pair headset to base:
Your system has a base and compatible Bluetooth headset. Your headset comes pre-paired to the base. 
To pair again: 
1 Press the headset Call button until you hear "pairing" and the headset LEDs flash blue and red. 
2 Put your base into pair mode by pressing and holding the Bluetooth pairing button on the back of your base for 2 seconds until the display panel's Bluetooth icon flashes blue and red. Pairing is successful when you hear "pairing successful" and "base connected" and the display panel's Bluetooth icon turns solid blue. 
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base. 
Pair to mobile device:
1 To put your headset in pair mode, press the Call button until you hear "pairing" and the headset LEDs flash blue and red. 
2 Activate Bluetooth on your phone and set it to search for new devices. • iPhone Settings > Bluetooth > On* • Android Settings > Bluetooth On > Scan for devices* NOTE *Menus may vary by device. 
3 Select “PLT V5200 Series.” Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing. 
NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the base.
Pair mode:
With your headset powered on, press the Call button until you hear "pairing."
Fit:
1 Slide headset over and behind your ear, then press gently toward your ear. NOTE Remove your eyeglasses before donning the headset for best fit. 
2 Rotate microphone boom until it is pointed toward your mouth. 
3 Mic boom moves up and down for a better fit.

Fit 
Change the eartip for a better fit. 
1 Push in eartip and rotate to the left to unlock it.

2 Align new eartip into slot; push, rotate to the right and lock into place.

Switch ears 
To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip is on the other side before lowering the mic boom.



 

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