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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-18-2024 06:00 PM

HP Recommended
Operating System: Microsoft Windows 11

When I connect my Poly Blackwire 5220 to USB port, there is a noise from the headset and the light indicator blinks 10 times. Sometimes the noise disappears after 10 seconds, sometimes it lasts for minutes so I can't use the headset.

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1 REPLY 1

‎04-19-2024 06:36 AM

HP Recommended

Hello, @ssa38, and welcome to the HP Poly community.

I am sorry to hear that you are facing this issue with the Poly Blackwire 5220.

 

Could you please try the headset with a different PC and let me know if the issue still persists?

I hope this helps! Keep me posted for further assistance. If you find the information provided useful or solves your problems, help other users find the solution more easily by giving Kudos/Thumbs Up and marking my post as an Accepted Solution.

Regards,
Meghana

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