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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
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‎01-25-2024 04:09 AM

HP Recommended
Product: CCX350

Hi All,

Does anyone know if the CCX range from 350 to 600 all run the same firmware ?

Any differences in how the CCX350s behave on a network or with Teams ?

Tags (1)
1 REPLY 1

‎01-25-2024 04:17 AM

HP Recommended

Hello @simonpgBBC ,

 

welcome to the HP Poly community.

 

You have posted in an incorrect section and a volunteer has moved your post. It has been moved to a dedicated one that is more suitable for you.

 

All the CCX phones are running the same UC Software now called PVOS. They are all based on the same design and run the same network services. 

 

Other volunteers may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best Regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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