• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Experiencing 'Printer Blocked' or 'Printer Error' message? Click here for more information.
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our Black or Color Ink Not Printing, Other Print Quality Issues info about: Print quality and Cartridge Issues.
HP Recommended
Microsoft Windows 7 (64-bit)

bom dia caríssimos tenho uma impressora HP MFP laser  137 ,não processa, fica apenas no modo esperar imagem . Preciso da vossa ajuda para resolver este problema.

Obrigado 

2 REPLIES 2
HP Recommended

Click here for network setup in your language

HP setup video is here

https://www.youtube.com/watch?v=Vcs--_108dU


In case you need to reset the printer

https://www.youtube.com/watch?v=UlhRjSv1mQU


Wi-Fi connect video from an owner

https://www.youtube.com/watch?v=LveZjdex3Ko

Full service software for models 133, 135-138

https://ftp.hp.com/pub/softlib/software13/printers/MFP130/HP_Laser_MFP_131_133_135-138_Full_Software...


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Hey

Thank you for visiting our English HP Support Community. We advise you to post your question in English to insure a quick response for the Community.This can also help other users to take advantage of your post, in the case they have the same question.

Or, if you prefer, you can visit the HP Portuguese Comunnity (https://h30487.www3.hp.com/). Thank you for your understanding.

Regards,

DANCOS

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.