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Repairatrooper
Level 15
Views : 4,875
67% helpful (2/3)

This demo shows the installation on a Windows 11 64bit system, but the steps are the same for all installations.

First download the driver by going to this website https://support.hp.com/ca-en/help/smartupd

You can download V3 or V4 drivers. V3 are traditional drivers and would be used with older operating systems such Windows 7. Newer operating systems typically work better with V4 drivers.

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Once downloaded double click on the file to start the unpacking process. You will see the window below open. The file is set to automatically unpack to a folder it creates on the main computer drive. You can change if you want a different save location.

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When finished you will get notification. Click OK and the installation will proceed.

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A black window will open asking you to select the installation mode. Press T on your keyboard to select TCP/IP Port.

Repairatrooper_3-1697662695777.png

 

You will then be prompted to enter a port name. You can press enter to use the default or enter a name of your own and press enter.  I called mine FO2

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Next prompt is for the IP address of the printer. Enter the network address of the printer and press enter

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Next prompt is for a queue name, this is what the printer will be called in Windows so I suggest a name that makes it clear which printer this is. Type the name and press enter.

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The next prompt is for a share name and if you leave this blank the printer will not be shared. Except in rare occasions there is no good reason to share a network printer so simply press enter and skip the share prompt.

You then see a number of steps appear on the screen as the installation is completed using the details you applied above. Once finished, you will see a confirmation that the printer is installed, you can either close the window or wait for it to close itself.  If the installation fails you should confirm all the information and try the install again.

 

If you then go to control panel>devices and printers you will see your new printer with the name you applied. If you look at printer properties>ports you will see the port that the printer is installed on.

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💡If you have any questions regarding this or any other topic, please click here to create a new post. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.