My Deskjet 3630 won’t connect to my new wifi 2.4

[Mathilda2]

My wifi was changed to 2.4 from 5 and my Deskjet 3630 won’t connect to this new wifi 2.4

[Gaya1239]

Hi @Mathilda2 ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand your HP DeskJet 3630 won't connect to the new 2.4 GHz Wi-Fi network after the change, you may need to reconfigure the Wi-Fi settings on the printer. Here's a general guide on how to do this:

• Access the Control Panel: On the printer's control panel, navigate to the Setup menu. This might be accessed through a touchscreen or using physical buttons depending on the model.
• Select Wireless Setup Wizard: Look for options related to wireless setup. You may find an option like "Wireless Setup Wizard" or "Wi-Fi Setup."
• Choose your network: The printer will scan for available Wi-Fi networks. Select your new 2.4 GHz Wi-Fi network from the list.
• Enter the Wi-Fi password: If prompted, enter the password for your Wi-Fi network. Make sure to enter it correctly.
• Complete the setup: Follow any additional prompts to complete the setup process. Once done, the printer should be connected to your new Wi-Fi network.

Refer to this document:  HP DeskJet 3630 All-in-One Printer series User manual

I hope this helps. 

Take care and have a good day.

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