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‎05-05-2024 04:50 PM

HP Recommended
Product: HP OfficeJet Pro 8710 All-in-One Printer
Operating System: Microsoft Windows 11

Help before I lose my mind. 

My printer was super slow in printing from my laptop yesterday. The printer performed an update.

In the mean time I had a power outage this morning I tries turning off the printer and unplugging it. I then uninstalled the printer to try a reinstall the printer. Now I cannot reinstall the printer. I used the WPS PIN. that didn't work. I tried entering the serial number. That did not work. i NEED MY PRINTER!!!!!!!

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1 REPLY 1

‎05-05-2024 05:15 PM - edited ‎05-05-2024 05:19 PM

HP Recommended

You may need to reset the printer.

 

Get HP Smart from the Microsoft Store
Click for the Official HP setup video

 

This youtube video might be better.  It is good for 8710 also

https://www.youtube.com/watch?v=x1IOORiEbpQ&list=PLUV0sXfF6zPiC6cxaN-v-rXJhU_20lD4u&index=4&ab_chann...


Click here for the full feature driver



OfficeJet Reference

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