i cannot remember the pin for my hp envy 6000 printer

[smith30419]

i cannot remember the printer pin i have tried every one that i would use but nothing 

[Alden4]

Hi @smith30419,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If you've forgotten the printer PIN for your HP Envy 6000 printer, you may need to perform a factory reset to restore it to its default settings. Here's how you can do it.

1. Turn on the printer if it is not already on.
2. Wait until the printer is idle and silent before you continue.
3. With the printer turned on, disconnect the power cord from the rear of the printer.
4. Wait for at least 60 seconds.
5. Reconnect the power cord to the rear of the printer.
6. Turn on the printer if it does not automatically turn on.
7. Wait until the printer is idle and silent before you proceed.
8. Press and hold the Power button on the printer control panel for about 5 seconds and then release it.

This should perform a factory reset on your printer, and the PIN should revert to the default setting.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support 

[smith30419]

Sorry this didn't work I have tried it 5 times and still nothing 

[Alden4]

Hi @smith30419,

Thank you for your response, 

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action.

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

I hope this helps! Keep me posted.

Alden4

HP Support