Set up issue

[Yonkers63]

I'm getting an error code while trying to set up my printer

[Alden4]

Hi @Yonkers63,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

Encountering an error while setting up a printer can be frustrating, but there are several steps you can take to troubleshoot the issue.

• Check Connections: Ensure that all cables are securely connected to both the printer and the computer. If you're using a wireless connection, make sure your printer is connected to the same Wi-Fi network as your computer.
• Power Cycle: Turn off the printer, wait for a few seconds, and then turn it back on. Sometimes, a simple restart can resolve connectivity issues.
• Update Drivers: Visit the HP website and download the latest drivers for your printer model. Installing up-to-date drivers can often fix compatibility issues.
• Printer Software: Install any additional software provided by HP for your printer. This software may include utilities for setup and troubleshooting.
• Firewall/Antivirus: Check your firewall and antivirus settings to ensure they are not blocking the printer software from communicating with the printer.
• Printer Manual: Consult the printer's manual for specific troubleshooting steps related to the error code you're encountering. 

By systematically going through these steps, you should be able to identify and resolve the error code you're encountering during the HP printer setup process.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support