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HP OfficeJet Pro 6968 All-in-One Printer
Microsoft Windows 10 (64-bit)

My Printer continues to even though I only requested one copy.  Yesterday an error message stated I have a print head problem.  I rebooted the printer and the message was removed.

1 REPLY 1
HP Recommended

Hi @Bob902,

 

Welcome to the HP Support Community. 

 

I'd be happy to help you! 

 

I see that, the issue has been resolved. However, If you get a print head error, perform the steps from this document and see how it goes. 

 

Keep me posted for further assistance.

 

 Please mark this post as Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Elohi_NR
I am an HP Employee
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