• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
Locked

‎04-26-2019 09:59 AM

HP Recommended
Operating System: Microsoft Windows 7 (32-bit)

Hi, I have a laser printer model 1005 now. I put the CD inside the computer, but when it detects the printer, but the printer computer knows. Please help.

1 REPLY 1

‎04-26-2019 07:26 PM

HP Recommended

@HAMED3713 

 

According to the information in the following document, your laster printer does not have support for Windows 7. Please refer the following weblink:

https://support.hp.com/us-en/product/hp-laserjet-1005-printer/240170/document/c03450061

 

However, if you still want to try, try the steps in the following link:

https://support.hp.com/us-en/product/hp-laserjet-1005-printer/240170/document/c01796879

 

Many customers were not successful in installing this Printer on Windows 7 unit. If you have a different model printer than mentioned in the first link, please do let me know the correct model number.

I am an HP employee.

Regards,
Vidya

Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.

***Click on "Thumbs up" button to the bottom right side of my post to say thanks!***
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.