• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP ENVY Photo 7855 All-in-One Printer
Microsoft Windows 11

I cannot remember my HP Smart Username and password

Denise Wiederhold
1 REPLY 1
HP Recommended

Hi @DeniseMW62,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If you can't remember your HP Smart username and password, you have a couple of options to recover access.

 

  • Password Reset: Visit the HP Smart website or app and look for a "Forgot Password" link. This will guide you through the steps to reset your password. You'll typically need to provide your email address or phone number associated with your HP Smart account.
  • Create a New Account: If all else fails and you're unable to recover your old account, you can create a new HP Smart account. This will require you to set up a new username and password.

 

Remember to keep your login credentials in a safe place or use a password manager to avoid similar issues in the future.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.