• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Check some of the most frequent questions about Instant Ink: HP INSTANT INK, HP+ PLANS: INK AND TONER.


Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs AND MORE.
HP Recommended
HP Color LaserJet CM1312nfi Multifunction Printer

Hello, I'm the satisfied owner of a HP Color Laser Jet CM1312nfi MFP and I stocked up on toner HP 125A (about 10 toner unused boxes stored here).  Unfortunately, I cannot get it to print in color (at best, black and white printing, at worste no printing at all).  Could it be since I moved up to Windows 11 ?  This printer is not recent (2008) but worked great in the past.  Could you tell me if it is compatible with Windows 11 or if you have a way of helping me out ?  (I've tried HP Print and Scan Doctor, and other programs that have not improved the situation).  If not, I could dispose of my printer but would like to buy a new laser printer by HP that uses the same toner.  Which models should I be looking for ?  Many thanks for your advice.

4 REPLIES 4
HP Recommended

That model is too old to be supported in W11 https://support.hp.com/us-en/document/ish_4839960-4840167-16 

You will not be able to find a new printer that can use the same toner cartridges because they are no longer produced for more than 10 years.




My profile on LinkedIn

HP Recommended

Thank you for that information, helpful but it contradicts what I read on https://printerdrivers.com/hp-color-laserjet-cm1312nfi-mfp-driver/ where a compatibility with Windows 11 and 10 is mentioned...  What a waste, having to throw out all my stock of toner cartridges.  Is there really no turnaround solution to get this great printer to print in color under Windows 11 ?

HP Recommended

Could the solution to my problem be to revert to Windows 10 ?  Your advice would be greatly appreciated.

HP Recommended

Try HP Universal Printing PCL 6 Drivers it'll work.

https://www.driverscape.com/download/hp-universal-printing-pcl-6

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.