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‎05-03-2024 02:05 PM

HP Recommended

The print functionality was deactivated: code 

0xc6fd0813 is displayed 
Category:
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1 REPLY 1

‎05-05-2024 09:53 AM

HP Recommended

Hi @Jakdak,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Error code 0xc6fd0813 on an HP printer typically indicates an internal hardware issue or a problem with the printer's firmware. Here are some steps you can try to resolve the issue.

 

  • Restart the Printer: Turn off the printer, unplug it from the power source, wait for a few minutes, then plug it back in and turn it on again. Sometimes, a simple restart can fix temporary glitches.
  • Update Firmware: Check if there are any firmware updates available for your printer model on the HP website. If updates are available, download and install them following the instructions provided.
  • Reset the Printer: Resetting the printer to its factory settings might help resolve the issue. However, be aware that this will erase any custom settings you have configured. Refer to your printer's manual for instructions on how to perform a factory reset.
  • Check for Hardware Issues: Inspect the printer for any visible signs of damage or obstructions, such as paper jams or foreign objects. Ensure that all printer components are properly installed and seated.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

 

I am an HP Employee.
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