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HP Recommended
HP Color LaserJet Pro MFP M477fdn

I have a "rear door paper jam". I have looked everywhere, I have owned HP printers for 3 decades almost, and there is no jam anywhere. 

1 REPLY 1
HP Recommended

this engine is prone to getting fuser wrap, where a sheet of paper gets wound around the fuser rollers which are supposed to bond the toner to the paper. The design of the printer makes it nearly impossible to see a fuser wrap without disassembling the printer and removing the fuser. Check YouTube for videos if you want to take it on yourself.

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