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‎05-01-2024 08:01 AM - last edited on ‎05-14-2024 07:58 AM by HP Administrator

HP Recommended

Hi I am getting a paper tray is not in place error message. I cleaned the printer. I then checked the undercarriage a d saw that a clip from the paper tray had snapped off. I am looking for a replacement tray for the HP 4650 series.

Thank you 

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1 REPLY 1

‎05-02-2024 10:23 AM

HP Recommended

Hi @Mdiaz1938,

 

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

 

I see that there is an issue with the printer paper tray that is broken and may need replacement.

The support on the HP community is currently available within certain constraints. We are striving to enhance our assistance and broaden its scope. We appreciate your understanding and patience.

 

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

 

Take care and have a great day ahead!

 

Irwin6

HP Support

Irwin6
I am an HP Employee

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