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‎03-12-2024 07:30 AM - last edited on ‎03-12-2024 11:26 AM by Moderator

HP Recommended

case ID - [Personal Information Removed]

customer Support team charged me 20,000 for the ADP plan and they told me hinge will be covered in this .Raised the request on 7th Feb. since then even after multiple follow ups .Team only replies we are in touch with backend team ,its getting delayed .they are not escalating the issue .

 

I want the refund as i can see hp customer support is not willing to work .

 

They have literally torture mentally .i can see they are unwilling to work .it was only way to let the consumer buy insurance plans .Else being in Delhi how can a part take 2 months to reach

 

 

So if you cannot fulfil the service ,its better to refund the amount

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