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Mans
Views : 9,070
100% helpful (1/1)

Hello everyone,

I have the message below with my HP ProBook x360 435 G7 since I upgraded to Windows 10 version 2004. When I launch the HP Sure View application.

  • HP Sure View App is not supported on this device.
    HPSV.jpg

With the 1909 version of Windows 10, this application works correctly on the same business notebook. Maybe we have to wait for HP to release an update for this application.

Best regards,:Wink:






------------------------------------------------------------------------------------------------------------------------

Hola a tod@s,

Tengo el siguiente mensaje con mi HP ProBook x360 435 G7 desde que me actualicé a Windows 10 versión 2004. Cuando ejecute la aplicación HP Sure View.

  • La aplicación HP Sure View no es compatible con este dispositivo.
    HPSV.jpg

     

Con la versión 1909 de Windows 10, esta aplicación funciona correctamente en el mismo portátil de negocios. Tal vez tengamos que esperar a que HP publique una actualización para esta aplicación.

Cordialmente,
Manu

 

 

:LightBulb:We would like to encourage you to post a new topic in the community so our member will be able to help you as well, here is the link to post.

 

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