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Microsoft Windows 7 (64-bit)

I was writing letter in word. Suddenly message flash as wireless module installed in the system is not supported and desable. And my  wifi disconnected. I run trouble shoot. In every option but it says connect eathernet cable.

Other devices are running smoothly on wifi.

Please help 

Thanks

1 REPLY 1
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Hi @Sun37,

 

Welcome to the HP support community.

 

Thank you for posting your query, I will be glad to help you.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

I am an HP Employee.
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