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HP Recommended
HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B25AV)

Hello everyone!


I know, maybe I'm asking you a bit of a strange question. The thing is, I reinstalled my HP Pavilion x 360 and the default wallpaper is gone. Fortunately, it was solved due to windows freezing. But unfortunately, I couldn't find it anywhere. I hope you can help me. The product is :x360 2-in-1 Laptop 14-ek0001nh

 

Have a nice evening!

L.Z

1 REPLY 1
HP Recommended

If you reinstalled Windows from a download from Microsoft, you are likely to run into other issues as well.

 

If you reinstall it NOW from HP media, not only will you get all the HP drivers, you will get all the HP tools and utilities.

 

If your PC is a 2016 model or newer, you should see if you can make a bootable USB recovery drive using the HP cloud recovery tool on a working PC.


The recovery drive can then be used to install Windows and the HP drivers and utilities that originally came with your PC.


You will need a working PC and a 32GB USB stick to hold the recovery files. Here is the link:


https://www.youtube.com/watch?v=xmtXOU40vxk

 

You use the Microsoft Store to download the actual tool:


https://apps.microsoft.com/detail/9mtks9pr7r3n?rtc=1&hl=en-us&gl=us

 

If you use a different PC to run the tool, you will have to provide your PC's product number. Here is an HP link for finding that information:


https://support.hp.com/us-en/document/ish_2039298-1862169-16


Here's a video from HP Support about using the Cloud Recovery Tool:


https://www.youtube.com/watch?v=P7AwuKNJKS4



I am a volunteer and I do not work for, nor represent, HP
Learn how to use the HP Cloud Recovery Tool in Windows 11. If you need to recover your HP notebook, the HP Cloud Recovery Tool allows you to download recovery software to a USB drive. YouTube Chapters: 00:00 Introduction 00:30 Prepare for the recovery 01:19 Download and install the HP Cloud ...
Watch this video to know how to recover your computer using the HP Cloud Recovery Tool. We will set up a recovery image on a USB flash drive using the tool and get your computer back up and running easily. Chapters: 00:00 Introduction 00:16 What you will need 01:19 Start recovery process 04:16 ...
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