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Locked

‎05-05-2024 04:16 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

I saw a topic here solved by DavidPK (level18) on the same laptop. I have this laptop too and got the same situation, used a regular password but forgot that I changed it a year ago and this laptop is not much used, as I wanted to reuse it... I can't get in anymore because I can't remember my password... DavidPK set to enter the code 39090968 but that did not work...Did I do it wrong ? can anyone help ?

Also does anyone know if it is possible to upgrade fixed ram and or SSD in this laptop ?

So again ... it is a  : HP Pavillion X360 Convertible PC model 11-u051nb

Hope anyone or DAVIDPK can help me out

Thanks

 

Category:
1 REPLY 1

‎05-05-2024 11:07 AM

HP Recommended

That post you read was from YEARS ago and we no longer provide assistance in bypassing passwords.

 

You should have written it down -- as we have no way of accessing or recovering it, nor do you -- NOW.


I wish we could help you -- but we're not allowed to, since we have no way from here to verify ownership of any computer.


Therefore, according to the Community's Rules of Participation:


4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.


To get help resetting the password on your product, you have to Contact HP support in your region using the following link:

https://www.hp.com/us-en/contact-hp/ww-contact-us.html

 



I am a volunteer and I do not work for, nor represent, HP
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